Course Details

Take your first step on your business analysis career path by attaining a certification that employers around the world 

respect and value.

Develop skills and knowledge to support successful business change programmes within your organisation.

This certificate covers the range of concepts, approaches and techniques that are applicable to business analysis, such as understanding how to identify and evaluate options for improving your business.

The certificate is relevant to anyone requiring an understanding of business analysis including Business Analysts, Product Owners, Change Managers, IT delivery project roles, business managers and their staff and those looking to move into a BA role.

European students can purchase this course in Euros. Please allow 1 working day for enrolment.

Course Curriculum

    1. Learning Objectives

    2. What is business analysis?

    3. The development of business analysis

    4. The development of business analysis - outsourcing

    5. The development of business analysis - IT

    6. The development of business analysis - consultants

    7. The development of business analysis - business change lifecycle

    8. The scope of business analysis work

    9. Principles of business analysis

    10. Principles of business analysis - holistic/agile

    11. The role and responsibilities of a business analyst

    12. Variants of the business analyst role

    13. Learning objectives - recap

    14. Knowledge check

    1. Learning objectives

    2. The competencies of a business analyst

    3. The T-shaped professional

    4. The T-shaped professional

    5. Competencies of a business analyst

    6. Competencies of a business analyst - personal qualities

    7. Competencies of a business analyst - business knowledge

    8. Competencies of a business analyst - professional techniques

    9. Ways of developing the competencies

    10. Learning objectives - recap

    11. Knowledge check

    1. Learning objectives

    2. What is strategy?

    3. Business analysis and the strategic context

    4. Adaptive strategy development

    5. Linear strategy development

    6. Hybrid strategy development

    7. Understanding the strategic context

    8. Understanding the strategic context

    9. Understanding the strategic context

    10. PESTLE

    11. VMOST

    12. VMOST and the core building blocks for the strategic context

    13. VMOST

    14. Performance measurement

    15. Critical Success Factors (CSF) and Key Performance Indicators (KPIs)

    16. Performance measurement and VMOST

    17. SWOT Analysis

    18. Strategy Execution

    19. Business model canvas

    20. Business model canvas

    21. POPIT™

    22. Learning objectives - recap

    23. Knowledge check

    1. Learning objectives

    2. The business analysis service framework

    3. The business analysis service framework

    4. The business analysis service framework - stakeholder engagement

    5. The strategic context for the BA service

    6. Recipients of business analysis services

    7. Learning objectives - recap

    8. Knowledge check

    1. Learning objectives

    2. Investigating the business situation

    3. Investigation techniques

    4. Investigation techniques - workshops

    5. Investigation techniques - observation

    6. Investigation techniques - interviews

    7. Investigation techniques - scenarios

    8. Investigation techniques - prototyping

    9. Investigation techniques - user role analysis

    10. Investigation techniques - user role analysis - personas

    11. Investigation techniques - surveys or questionnaires

    12. Investigation techniques - activity sampling

    13. Investigation techniques - document analysis

    14. Recording a business situation

    15. Applicability of investigation techniques

    16. Learning objectives - recap

    17. Knowledge check

About this course

  • £500.00
  • 247 lessons
  • Tutor support and student forum
  • Includes exam cost
  • 12 months access

Did You Know?

Worldwide over 100,000 business analysts have certified with BCS, The Chartered Institute for IT, enabling them to contribute effectively to the transformation and growth of their business.


  • Who Is It For?

    The Foundation Certificate is designed for people who want to understand business analysis, support change and improve business processes. Suitable for business analysts, business managers and members of their team, business change managers and project managers

  • What Will I Learn?

    You’ll gain a broad understanding of business analysis, including: The role and competencies of a Business Analyst. How to identify and evaluate options for improving your business. Investigative techniques, including interviews, workshops, prototyping and scenarios. How to categorise, analyse and manage stakeholders. Making a business case and assessing feasibility. How to document, manage and validate requirements.

  • Exam

    A one hour ‘closed book’ exam, with 40 multiple-choice questions. The pass mark is 65% (26/40) and you can take the exam from home (computer with webcam required). You will have 12 months access to the course to help you prepare.

  • Entry Requirements

    There are no entry requirements for this course.

  • What Do I Get?

    As well as gaining new skills and knowledge, upon successful completion, you will receive a globally recognised professional certification awarded by the BCS at SFIA Plus Level 3, and free annual Associate Membership to the BCS to help further develop your career and grow your professional network.

  • How Long Does It Take To Complete?

    It usually takes a minimum of 27 hours to prepare for the exam.

  • What Support Is Available?

    A qualified tutor is on hand to answer any questions you have about the course and the content, via email or the student discussion forum.

  • What Career Support Is Available?

    When you pass your course, you will receive a one-year free membership to the BCS (worth £90) which offers professional networking and career development opportunities through their careers service: ’Springboard'.


Company Director and BCS Accredited Trainer Darren Winter

Darren Winter is the Founder and Company Director of Duco Digital the leading online UK BCS (Chartered Institute for IT) accredited provider of Artificial Intelligence & Machine Learning, Business Analysis and Data Protection courses for individuals and businesses. He is a BCS accredited trainer and a regular guest speaker about technology, and champion of small business.


Good Training Materials


Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions. I also had issues with the exam (through the exam platform, not Duco) and they were really helpful in resolving it.

Great Courses


I'm currently working through their AI courses and am looking forward to working my way through each of their new online courses as they are released.

Enjoyable Course


I really enjoyed this course, thank you so much.

Valuable Course


This proved to be a very valuable course to me.

Start Your Business Analysis Journey Today. For only £500!

Price includes 12 months access, tutor support and exam costs.

What If I Change My Mind?

If you change your mind about your course purchase, you can apply for a refund within 14 days of purchase, provided that you haven't accessed your course material. Please note that you are no longer eligible if you have accessed your course material or communicated with any course tutor.

BCS Accredited Training Organisation

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Are you looking for a live course?

Let us know if you would like this course to be taught to you live. We will contact you to confirm availability.